National Certificate in Information and Communication Technology (ICT)

The National Certificate in Information and Communication Technology (ICT) is a two-year foundational program designed to introduce students to the core concepts of information technology. The program emphasizes essential skills such as hardware, software, basic networking, and digital literacy. It is ideal for students aiming to build a career in IT support or related fields.

Course Overview

Students will gain practical knowledge in computer hardware assembly, basic software installation, and configuration, as well as introductory networking skills. The program also covers IT ethics, troubleshooting techniques, and foundational programming concepts to provide a holistic understanding of the IT field.

Key Modules

1. Introduction to Computer Hardware
   Understanding the components of computer systems, including processors, memory, storage devices, and peripherals.

2. Operating Systems Basics
   Installing, configuring, and managing operating systems such as Windows and Linux, along with basic troubleshooting.

3. Basic Networking Concepts
   Introduction to networking, including IP addressing, network setup, and understanding routers, switches, and LAN/WAN networks.

4. Digital Literacy and Software Applications
   Familiarity with basic software applications such as word processors, spreadsheets, and presentation tools.

5. IT Ethics and Security
   Understanding the ethical implications of ICT use and basic practices to secure systems from unauthorized access.

Learning Outcomes

• Proficiency in basic computer hardware and software troubleshooting.
• Understanding of operating system installation and configuration.
• Knowledge of fundamental networking concepts and setup.
• Familiarity with office applications and basic IT security.

Career Opportunities

• IT Support Technician
• Helpdesk Support
• Junior Network Administrator